SHIELD PUBLIC SAFETY TRAINING
THE MODERN PUBLIC SAFETY SUPERVISOR
New Expectations.
New Technologies.
New Liabilities.
Supervision has changed.
Has your supervisory training kept pace?
Body-worn cameras. Civilian video. Artificial intelligence. Changing workforce expectations. Workplace misconduct. New demands for supervisory accountability.
MARCH 2 & 4, 2027
9:00 AM–1:00 PM PST Each Day
ONE EIGHT-HOUR VIRTUAL WORKSHOP
Two Four-Hour Sessions
Presented by
James "Jeb" Brown, Esq.
John G. Peters, Jr., Ph.D.
and additional experienced public safety instructors
One registration includes the complete workshop and both scheduled sessions.
EARLY REGISTRATION — SAVE $100
Register through February 5, 2027 for just $295 per attendee.
Standard Tuition: $395
Agency Rate: $250 per attendee (3+)
All tuition rates include the entire eight-hour workshop.
The Supervisor's Job Has Changed
Today's public safety supervisors face responsibilities and expectations substantially different from those addressed in many traditional supervisory training programs.
Supervisors must still evaluate employees, address performance deficiencies, maintain discipline, and make operational decisions. But technology, changing workplace expectations, and increased scrutiny have fundamentally changed how these responsibilities must be performed.
Body-worn cameras and civilian recordings provide new perspectives on employee conduct. Artificial intelligence introduces questions about report accuracy, confidentiality, and accountability for automated work products. Employees bring different expectations concerning communication, feedback, workplace culture, and professional development.
Meanwhile, allegations involving sexual harassment, sexual misconduct, retaliation, inappropriate digital communications, and technology misuse create increasingly complex supervisory challenges.
The Modern Public Safety Supervisor examines these developments and provides practical guidance for making effective personnel decisions, supervising in a technology-driven environment, and recognizing contemporary legal and operational risks.
The eight-hour workshop is presented in two four-hour sessions on March 2 and March 4, 2027. Together, these sessions comprise one integrated training program.
This is not another conventional first-line supervision course. The emphasis is on what has changed, why it matters, and what supervisors must do differently.
Why You Should Attend
Supervise in the Age of Video
Understand how body-worn cameras, civilian recordings, conflicting video perspectives, and report discrepancies affect supervisory review, documentation, evidence preservation, and accountability.
Manage a Changing Workforce
Address differing employee expectations concerning communication, feedback, technology, and professional development without relying on generational stereotypes or compromising performance standards.
Improve Performance Evaluations
Learn to use five-point Likert-type rating scales, recognize common rating errors, and write meaningful qualitative evaluations supported by objective examples.
Address Contemporary Workplace Misconduct
Examine sexual harassment, sexual misconduct, retaliation, inappropriate electronic messages, employee complaints, and the importance of appropriate reporting and response.
Oversee Artificial Intelligence
Recognize risks associated with AI-assisted police reports, automated summaries, unsupported statements, confidentiality, unauthorized applications, and inadequate human verification.
Understand Modern Supervisory Liability
Explore how evaluations, prior complaints, video recordings, electronic communications, and supervisory decisions may become significant during administrative investigations and litigation.
A Different Approach to Supervisory Training
Realistic situations. Developing facts. Difficult decisions. Practical analysis.
The workshop uses an instructor-led teaching method designed to demonstrate how experienced supervisors and legal advisers evaluate realistic workplace and operational problems.
Rather than requiring attendees to participate in breakout rooms or group exercises, instructors will introduce developing factual situations, examine competing considerations, explain relevant legal principles, and demonstrate practical supervisory responses.
Each case-based discussion follows five steps: Present, Develop, Analyze, Explain, and Apply.
THE MITCHELL FILE
One officer. A developing personnel history. Increasingly complicated supervisory decisions.
Throughout the workshop, attendees follow the fictional case of Officer Daniel Mitchell, an experienced and productive patrol officer whose personnel record also reveals recurring performance problems and questionable supervisory documentation.
As the case develops, instructors examine:
- Workforce Conflict: Complaints involving Mitchell's interactions with newer employees.
- Performance Evaluations: Favorable numerical ratings inconsistent with portions of his documented performance history.
- Employee Accountability: Recurring performance concerns despite earlier counseling and inconsistent supervisory follow-up.
- Video Evidence: An enforcement incident documented by BWC and civilian recordings providing different perspectives.
- Artificial Intelligence: Questions about AI-assisted report preparation and factual accuracy.
- Litigation: A subsequent civil rights lawsuit raising questions about supervisory knowledge, documentation, and agency practices.
The case demonstrates how routine supervisory decisions can become significant when employee conduct is subsequently investigated or litigated.
A Separate Scenario: The Collins Complaint
Attendees will also examine a fictional workplace complaint involving inappropriate electronic messages, allegations of sexual harassment, an employee who does not want to file a formal complaint, and concerns about potential retaliation.
Instructors will demonstrate how supervisors should identify important facts, preserve evidence, recognize reporting obligations, and refer matters for appropriate review.
No mandatory breakout rooms, group presentations, or role-playing. Faculty lead the case analysis so attendees can concentrate on understanding the decisions, relevant legal principles, and practical supervisory lessons.
What You Will Learn
- Changing Supervisory Responsibilities: How video evidence, AI, employee expectations, and increased accountability are transforming public safety supervision.
- Managing Different Generations: Strategies for communication, feedback, professional development, and consistent accountability.
- Quantitative Performance Evaluations: Using five-point Likert-type rating scales and recognizing rating inflation and other evaluation errors.
- Qualitative Evaluation Narratives: Replacing vague characterizations with specific, objective, and supportable descriptions.
- Sexual Harassment and Misconduct: Recognizing allegations involving employees, supervisors, and members of the public.
- Retaliation and Complaint Handling: Responding appropriately to informal complaints, confidentiality requests, digital evidence, and potential retaliation.
- Problem Employee Management: Identifying recurring deficiencies, selecting interventions, documenting expectations, and monitoring improvement.
- BWC and Civilian Video: Understanding recording limitations, apparent inconsistencies, evidence preservation, and supervisory review.
- Artificial Intelligence: Recognizing risks involving AI-assisted reports, unsupported statements, unauthorized use, and human verification.
- Digital Evidence and Technology Misuse: Addressing inappropriate employee communications, social media, unauthorized database searches, and investigative technology.
- Supervisory Liability: Distinguishing management deficiencies from legal violations, including individual supervisory liability, failure to intervene, and municipal liability.
- Documentation and Accountability: Understanding why evaluations, counseling records, video reviews, and electronic communications may become important during investigations and litigation.
Workshop Agenda
One workshop. Two four-hour sessions. Eight scheduled hours.
The complete workshop takes place on Tuesday, March 2, and Thursday, March 4, 2027, from 9:00 AM to 1:00 PM Pacific Time each day.
Each session includes one 15-minute break. There is no scheduled instruction on Wednesday, March 3.
DAY ONE — TUESDAY, MARCH 2
The Changing Workforce: Personnel Management, Accountability & Workplace Misconduct
Body-worn cameras, civilian video, AI, changing employee expectations, workplace misconduct, and increased scrutiny.
Communication, feedback, employee expectations, professional relationships, conflict, and accountability.
Five-point Likert-type scales, rating errors, meaningful qualitative narratives, and the Mitchell File.
Complaints, reporting responsibilities, digital messages, evidence preservation, retaliation, and the Collins Complaint.
Early intervention, counseling, performance improvement, documentation, accountability, and follow-up.
DAY TWO — THURSDAY, MARCH 4
Technology, Transparency & the Changing Legal Landscape
Video limitations, conflicting perspectives, report discrepancies, evidence preservation, and supervisory documentation.
AI-assisted reports, factual verification, agency policies, unauthorized use, confidentiality, and evidence integrity.
Group chats, social media, unauthorized database searches, investigative systems, and digital accountability.
Individual supervisory liability, failure to intervene, municipal liability, employment claims, and contemporary evidence.
Integrating evaluations, complaints, BWC, civilian video, AI-assisted reports, and supervisory actions.
The workshop consists of eight scheduled hours, including 7.5 hours of instruction and two 15-minute breaks. Registration covers the complete workshop.
The Modern Public Safety Supervisor Toolkit
Practical resources to take back to your agency.
All registered attendees receive the Modern Public Safety Supervisor Toolkit, a collection of practical resources designed to help supervisors apply what they learn.
What's Included?
- Modern Supervisory Responsibilities Checklist: Contemporary personnel, technology, and accountability issues.
- Performance Evaluation Writing Guide: Five-point rating scales, rating errors, qualitative narratives, and evaluation examples.
- Problem Employee Intervention Checklist: Counseling, performance improvement, and follow-up.
- Workplace Misconduct Initial Response Checklist: Harassment, sexual misconduct, retaliation, reporting, and evidence preservation.
- BWC and Digital Evidence Review Checklist: Video limitations, discrepancies, preservation, and supervisory review.
- AI Supervisory Oversight Checklist: Authorized use, factual verification, documentation, and escalation.
- Supervisory Legal Issues Reference: Significant liability principles and legal distinctions.
- 30-Day Modern Supervisor Action Plan: Practical steps for implementing improvements following the workshop.
Who Should Attend?
This workshop is designed for newly promoted, experienced, and aspiring public safety supervisors seeking practical guidance on changing personnel, operational, and legal responsibilities.
Workshop Faculty
The workshop brings together experienced legal and public safety training professionals to examine contemporary supervisory challenges.
James "Jeb" Brown, Esq.
Attorney with extensive experience representing law enforcement agencies and addressing legal issues involving supervision, personnel management, operational decisions, and agency liability.
John G. Peters, Jr., Ph.D.
Nationally recognized public safety educator and trainer with extensive experience in law enforcement supervision, management, training, and organizational performance.
Additional experienced public safety instructors will participate. Guest faculty and individual instructional assignments will be announced as the program is finalized.
Registration & Tuition
One workshop. One registration. One tuition payment.
Registration is for the complete Modern Public Safety Supervisor workshop, consisting of two four-hour virtual sessions on March 2 and March 4, 2027.
The tuition covers the entire workshop, including both scheduled sessions, instructor-led case analysis, and the Modern Public Safety Supervisor Toolkit.
REGISTER EARLY — SAVE $100
Early registration ends February 5, 2027.
Agencies enrolling three or more attendees qualify for the $250-per-person agency rate.
All rates are per attendee for the entire workshop, not per session.
SUPERVISION HAS CHANGED.
IS YOUR AGENCY PREPARED?
New Expectations.
New Technologies.
New Liabilities.
The Modern Public Safety Supervisor
March 2 & 4, 2027
9:00 AM–1:00 PM PST Each Day
One Eight-Hour Virtual Workshop
Delivered in Two Four-Hour Sessions
Presented by Jeb Brown, Esq., John G. Peters, Jr., Ph.D., and additional experienced public safety instructors.
Includes the Modern Public Safety Supervisor Toolkit.
Early Registration: $295 Through February 5
REGISTER FOR THE WORKSHOP
Shield Public Safety Training, Inc.
Transforming Understanding Into Action